How Does the Warranty Work?

Two Men Looking At A Warranty DocumentGetting extended warranty coverage and instant peace of mind is easy through Chrysler Warranty Direct. In just a few easy steps, you can enroll in one of our plans – including the Powertrain Care, Added Care Plus and the Maximum Care Plan. Drivers can sign up for an extended warranty anytime before their original factory warranty runs out, or they can wait until after it’s ended. In addition, both new and used vehicles are eligible for extended coverage.

For answers to common questions regarding the warranty plans at CWD, please refer to the FAQ page.

Buying an Extended Warranty Contract

Chrysler Warranty Direct makes getting an extended warranty for your vehicle quick and easy. For your convenience, the entire transaction takes place online. Here’s what you’ll need to do:

  1. Fill out the make, model and mileage of your vehicle to receive a free quote right away.
  2. Based on your vehicle, you can select from a complete list of warranty plans available to you. You’ll be able to see the cost of each and the coverage provided.
  3. Proceed to checkout. You’ll be asked to supply your name, address, contact information, vehicle VIN number and credit card information.
  4. After you hit ‘Place Order, you’re all set. A CWD warranty specialist may contact you on the same or next available business day to collect more information.

Servicing Your Vehicle

Now that your vehicle is covered, what happens if and when service is required? Because CWD contracts are backed by Chrysler Group LLC, you can simply take your vehicle to the nearest Chrysler, Dodge, Jeep or Ram dealership, and some select independent facilities. Our contracts are accepted at all Chrysler locations throughout the U.S., including Guam and Puerto Rico, and in Canada and Mexico, to make sure you’re covered no matter where you go.

Once you take your vehicle in, the dealership will service your vehicle using genuine Mopar replacement parts. After that, they’ll take care of the claims process by submitting to Chrysler Service Contracts.

Learn More

Whether you drive a new or used Chrysler, Jeep, Dodge or Ram, you can make sure you’re protected in the event of an emergency, breakdown or costly repair, even long after the factory warranty runs out. For more details, please feel free to contact our award-winning customer service team at 888-352-6103.